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Question 2 MCQ · 0.0 marks
General Guidelines:
(i) This paper comprises two types of questions: Short Answer Type and Multiple Choice Questions.
The total marks for the paper are 30. Answer all questions to the best of your ability.
(ii) Short Answer Type Questions:
●These questions are numbered **3 to 4**. Each question includes a specified word limit and mark
allocation.
●Ensure that your answers are well-supported with relevant content from the course and suitable
examples where applicable. Answers based purely on guesswork or personal opinions without
support from theories or frameworks will not earn any marks.
●Irrelevant answers, off-topic responses, or duplication of information from the question paper
will not receive marks.
(iii) Multiple Choice Questions:
●These questions are numbered **5 to 23** and carry one mark each.
●Carefully read each question and select the most accurate option. There is only one correct
answer per question.
(iv) All characters, relationships, and events in the case or questions are fictitious. Any
resemblance to real-life persons or events is purely coincidental.
(v) Any content in this paper that is owned by authors, publishers, or copyright holders will be
appropriately redacted to avoid copyright infringement.
Please indicate that you have read and understood the guidelines by marking the appropriate box
below:
6406536929161.
I have read and understood the guidelines
6406536929162.
I have read the guidelines
A published solution is not available for this question yet.
For Questions 3a, 3b, and 3c, answer based on the description provided below. This question is
divided into three sub-questions. Please answer all parts.
[Maslow’s Hierarchy of Needs] reflect on your own academic or professional experience. Ensure
that each response corresponds to a distinct need.
Maslow’s Hierarchy of Needs explains how human motivation progresses from lower-order to
higher-order needs. In academic and professional contexts, individuals may experience different
dominant needs at different points in time, which influence their behaviour, decisions, and
performance.
3 a. Describe a situation where a lower-order need was dominant for you. Clearly mention the
specific need from Maslow’s Hierarchy and explain how it influenced your focus or motivation.
(Answer in 50 words, 2 marks)
3 b. Recall an experience where a need was not adequately met. Clearly identify the specific need
from Maslow’s Hierarchy and explain how this affected your engagement or
performance. (Answer in 50 words, 2 marks)
3 c. Reflect on a situation where you were driven by a higher-order need. Clearly mention the
specific need from Maslow’s Hierarchy and explain what motivated you and how you responded.
(Answer in 50 words, 2 marks)
**NOTE:** Your total word count should not exceed 150 words. Total marks are 6.
A published solution is not available for this question yet.
For Questions 4a and 4b answer based on the description provided below. This question is divided
into three sub-questions. Please answer all parts.
[Systems Thinking] TechStream Solutions, a mid-sized software firm, shifted to an open-plan
hotdesking setup to encourage innovation. However, productivity has declined. Employees now
spend most of their time fixing urgent issues instead of working on long-term development. A
culture has emerged where being constantly available is seen as being productive. As a result,
developers frequently interrupt their work to solve minor problems, reinforcing a firefighting
mindset. Weekly performance metrics push teams to take shortcuts, which leads to recurring bugs
and more urgent fixes later. Efforts such as hiring new developers have not improved the
situation, as they get absorbed into the same cycle. The poor coordination between Sales and
Engineering creates unrealistic deadlines, increasing pressure on the system.
Question: You are brought in as a consultant to address the situation. Using one systems thinking
principle and one habit from the course, analyze the problem and explain what the manager must
understand to move from firefighting to sustainable performance.
4 a. Principle (Answer in 50 words, 2 marks)
4 b. Habit (Answer in 100 words, 3 marks)
**NOTE:** Your total word count should not exceed 150 words. Total marks are 5.
A published solution is not available for this question yet.
[Communication Barriers] In organizational settings, different types of barriers can hinder
effective communication. Match the types of barriers in List 1 with the most appropriate examples
in List 2.
List 1 (Type of Barrier)
A. Psychological Barrier
B. Organizational Barier
C. Cultural Barrier
List 2 (Description)
I. A rigid hierarchical structure slows down decision-making, delaying responses to team concerns.
II. Differences in communication styles across cultures lead to misunderstandings within the team.
III. An employee feels anxious about speaking in meetings and withholds important ideas.
IV. Technical disruptions during virtual meetings affect participation.
Choose the correct answer from the options given below:
6406536929165.
A–III, B–I, C–IV
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A–IV, B–I, C–III
6406536929167.
A–III, B–I, C–II
6406536929168.
A–II, B–IV, C–I
A published solution is not available for this question yet.
[Leadership Lessons] Effective leadership requires individuals to make conscious choices about
where to direct their time, attention, and effort by distinguishing between three spheres of
responsibility.
Which of the following best describes the sphere of concern?
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Areas that are directly within one’s control, including personal actions and
responses
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Areas outside one’s control but can be directly influenced through effort and
relationships
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Areas outside one’s control that may still matter or have an indirect impact
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Areas that are irrelevant and do not require attention
A published solution is not available for this question yet.
[Communication Styles] During a cross-cultural project, X prefers to communicate ideas indirectly,
relying on shared understanding, non-verbal cues, and context. In contrast, Y prefers clear, explicit
instructions and detailed written communication to avoid ambiguity.
Which of the following best describes this difference?
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X uses low-context communication, while Y uses high-context communication
6406536929174.
Both X and Y use high-context communication
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Both X and Y use low-context communication
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X uses high-context communication, while Y uses low-context communication
A published solution is not available for this question yet.
[Four Zones of Growth] Scenario: Meera has worked for four years as a data analyst at
InsightWorks, where she is highly proficient in creating dashboards and routine reports. Her
manager assigns her to lead a new AI-driven customer segmentation project, requiring skills in
machine learning and advanced statistics, areas she has not worked in before.
Initially, Meera feels overwhelmed and doubts her ability to handle the project. However, she
enrolls in an advanced machine learning cohort, collaborates with experienced data scientists, and
begins experimenting with models in her free time.
Over several months, she gains confidence and successfully delivers a robust segmentation model
that significantly improves marketing outcomes.
Which of the following best describes Meera’s journey through the Zones of Growth?
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She remained in the Comfort Zone because she relied on her existing
analytical skills
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She moved from the Comfort Zone to Fear Zone, and then progressed through
the Learning Zone
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She skipped the Fear Zone and directly entered the Growth Zone, while
expanding her Learning Zone
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She moved from the Fear Zone to the Growth Zone, crossing the Comfort Zone
A published solution is not available for this question yet.
[Growth Mindset] Scenario: At VoltEdge Systems, the engineering team is hitting critical
roadblocks during the final integration phase of a new medical imaging device. Here is how the
leads are responding:
Abdul: When the initial PCB prototype failed a thermal stress test, he noted, “The architecture is
complex, but each failure point gives us data to refine the next iteration.”
Veronica: Faced with a recurring bug in the firmware, she organized a "debug sprint" with the
software team, saying, “I want to understand the logic errors so I can write better test cases in the
future.”
Manoj: After a high-stakes client demo resulted in a system crash, he remarked, “I’m an electrical
engineer, not a presenter. I’m just not built for client-facing roles; you either have that charisma or
you don't.”
Ishita: When a key component went EOL (End of Life) unexpectedly, she began researching
alternative semiconductors, stating, “I haven't managed this specific supplier type before, but I
can learn the procurement nuances.”
[Growth Mindset] Whose responses align with the principles of a growth mindset?
6406536929181.
Abdul, Veronica, Ishita
6406536929182.
Veronica, Manoj, Ishita
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Abdul, Manoj, Ishita
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Abdul, Veronica, Manoj, Ishita
A published solution is not available for this question yet.
[Growth Mindset Approach] During a performance review cycle, Nisha, a team manager,
consistently emphasizes the importance of effort by telling her team, “What matters most is that
you are trying your best.” While she appreciates effort, she rarely provides targeted feedback or
specific strategies for improvement. When team members repeatedly make similar mistakes,
Nisha continues to acknowledge only their effort but avoids discussing outcomes.
Consider the following statements regarding Nisha’s approach:
1. It demonstrates an abundance growth mindset approach.
2. It reflects a false growth mindset.
Which of the above statement(s) is/are correct?
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1 only
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2 only
6406536929187.
Both 1 and 2
6406536929188.
Neither 1 nor 2
A published solution is not available for this question yet.
A system is formally defined as an interconnected set of elements coherently organized to achieve
a specific goal. Based on this, which of the following is the primary differentiator between a
"system" and a "heap"?
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The number of elements involved.
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The complexity of the individual elements.
6406536929191.
The physical proximity of the elements.
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The presence of a clear function or purpose.
A published solution is not available for this question yet.
Consider the following statements about "Interconnections" within a system:
1. Interconnections are the relationships that hold elements together.
2. If you remove the interconnections, the elements can still achieve the system's purpose.
Which of the statements given above are correct?
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1 only
6406536929194.
2 only
6406536929195.
Both 1 and 2
6406536929196.
Neither 1 nor 2
A published solution is not available for this question yet.
Consider the following statements regarding the "Systems View:”
1. Everything in the natural and human world exists within a web.
2. Problems and solutions should not be treated as isolated events while solving them.
3. Resource flows, energy flows, and information are types of relationships within a system.
Which of the statements given above are correct?
6406536929197.
1 and 2 only
6406536929198.
2 and 3 only
6406536929199.
1 and 3 only
6406536929200.
1, 2, and 3
A published solution is not available for this question yet.
Utkarsh finds himself snapping at his team during high-pressure meetings. He decides to start a
10-minute daily meditation practice to improve his "Emotional Intelligence" (EI).
Which physiological change during meditation will most directly help Utkarsh feel in control of his
emotions?
6406536929201.
Temporary suppression of frontal lobe activity leading to emotional
detachment
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Reduced thalamic processing that limits incoming sensory input
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Reduced amygdala reactivity along with improved neuroplasticity
6406536929204.
Increased physiological arousal reflected in elevated blood pressure.
A published solution is not available for this question yet.
Consider the following regarding the "Inverted-U" relationship between stress and performance:
1. Heightened states of arousal are credited with achieving optimum performance up to a specific
inflection point.
2. Once the inflection point is passed, performance improves further due to the expectancy
framework.
3. Beyond the optimal level, additional stress leads to anxiety, illness, and systemic breakdown.
Which of the statements given above are correct?
6406536929205.
1 and 2 only
6406536929206.
1 and 3 only
6406536929207.
2 and 3 only
6406536929208.
1, 2, and 3
A published solution is not available for this question yet.
[Organizational Culture] select the most appropriate option. Each statement has only one correct
answer.
In the rapidly evolving automotive industry, two regional offices of a global manufacturer are
struggling with cross-border integration:
Scenario 1: The regional office in a small, isolated market operates as if their local business
practices is the only way to conduct trade. They do not even consider that international diversity
might require them to change their standard operating procedures.
Scenario 2: The headquarters believes that their management styles and marketing strategies are
inherently superior to those of any other country. They actively push their specific "home-grown"
culture onto foreign branches, convinced it is the most effective way to succeed.
[Organizational Culture] What term best describes the behavior of the regional office in Scenario
1?
6406536929209.
Parochialism
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Ethnocentrism
6406536929211.
Globalism
6406536929212.
Integration
A published solution is not available for this question yet.
[Organizational Culture] select the most appropriate option. Each statement has only one correct
answer.
In the rapidly evolving automotive industry, two regional offices of a global manufacturer are
struggling with cross-border integration:
Scenario 1: The regional office in a small, isolated market operates as if their local business
practices is the only way to conduct trade. They do not even consider that international diversity
might require them to change their standard operating procedures.
Scenario 2: The headquarters believes that their management styles and marketing strategies are
inherently superior to those of any other country. They actively push their specific "home-grown"
culture onto foreign branches, convinced it is the most effective way to succeed.
[Organizational Culture] What term best characterizes the attitude of the headquarters in Scenario
2?
6406536929213.
Parochialism
6406536929214.
Ethnocentrism
6406536929215.
Globalism
6406536929216.
Egocentrism
A published solution is not available for this question yet.
[Cultural Dimensions] Scenario: Erika, a manager from the United States, recently relocated to
India to lead a supply chain transformation project. In her previous role in the US, she encouraged
employees to take personal ownership of tasks, voice opinions, and pursue independent problem-
solving approaches. She viewed initiative and self-expression as key drivers of performance.
However, in India, Erika observed that her team preferred to work collaboratively, often seeking
group consensus before making decisions. Team members were more comfortable aligning with
collective goals rather than standing out with viewpoints. Even high-performing employees
hesitated to highlight personal achievements, emphasizing team success instead.
Erika realized that the expectations regarding individual versus group orientation differed
significantly between the two contexts.
[Cultural Dimensions] Which cultural dimension best explains the difference Erika observed
between the US and India?
6406536929217.
Individualism
6406536929218.
Uncertainty avoidance
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Power distance
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Motivation towards success
A published solution is not available for this question yet.
Consider the following regarding the sequence of actions in a systematic problem-solving
approach:
i. Generating a wide range of potential ideas
ii. Gathering problem’s data through observation and listening
iii. Analyzing information to pinpoint the root cause
iv. Judging the feasibility of the proposed solution
According to the "Process of Creativity" discussed in the course, which of the following represents
the correct chronological order of these steps?
6406536929225.
ii → iii → i → iv
6406536929226.
ii → i → iii → iv
6406536929227.
iii → ii → i → iv
6406536929228.
i → ii → iii → iv
A published solution is not available for this question yet.
As discussed in the Creativity and Thinking Skills module, which of the following are regarded as
the 'Attitudes for Creativity'?
1. Willingness to be wrong
2. Willingness to consider perspectives
3. Willingness to iterate
Choose the correct answer from the options given below:
6406536929229.
1 and 2 only
6406536929230.
2 and 3 only
6406536929231.
3 only
6406536929232.
1, 2 and 3
A published solution is not available for this question yet.
[Engineering Sense] Scenario: Hardik, a team lead in a data analytics firm is about to begin a new
project. Before assigning tasks or tracking progress, he defines the project objectives, identifies
required resources, outlines key milestones, and anticipates potential risks.
Which concept of Engineering Sense does Hardik’s preliminary work best illustrate?
6406536929233.
Organizing
6406536929234.
Controlling
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Leading
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Planning
A published solution is not available for this question yet.
State whether the following statements are True or False:
1. Easy goals lead to higher performance because they minimize the risk of failure and burnout.
2. Specific goals, once accepted, lead to higher performance.
Which of the following is correct?
6406536929237.
Both statements are True
6406536929238.
Statement 1 is True and Statement 2 is False
6406536929239.
Statement 1 is False and Statement 2 is True
6406536929240.
Both statements are False
A published solution is not available for this question yet.